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Archive


   
5:16am on Sunday the 16th of June
DOES 'DO NO EVIL' INCLUDE THEIR CUSTOMER SUPPORT?
digg this
The other day I told you guys about my attempt to get the Daily Gut listed as a source at Google News (pictured). Go here if you need to catch up. And now... the rest of the story (e-mails)!

From: Google
To: Me

We currently only include articles from sources that could be considered organizations, generally characterized by multiple writers and editors, availability of organizational information, and accessible contact information. When we reviewed your site we weren't able to find this evidence of an organization.

***

From: Me
To: Google

Multiple writers and editors:
http://dailygut.com/Contributors.php

Accessible contact information:
http://dailygut.com/Contact.php

Availability of organizational information:
Could you be more specific? What sort of information?

***

From: Google
To: Me

Thank you for your reply and for providing us with this additional information about your contributors. As we mentioned in our previous email, we currently only include sites that could be considered organizations. We currently characterize organizations by multiple writers and editors, general information about the organization, and easily accessible contact information. We were still unable to find the necessary information on your site.

***

From: Me
To: Google

I understand. Could you give me a hint as to what this "general information about the organization" would be? That still seems vague. I'm hoping we can comply, but do you mean an organizational chart, some sort of bio page, a scan of a personal check from George Soros...?

***

From: Google
To: Me

Thank you for your message. Although we're unable to provide specific information at this time, we sincerely appreciate your interest in Google News and your willingness to provide us with your articles. As we mentioned in our previous email, we'll log your site for future consideration.

***

From: Me
To: Google

You bet! It's been a pleasure, but then I get a big kick out of Kafka.

***

From: Google
To: Me

Can you help us improve Google News support? We welcome feedback about your recent experience so that we can improve the way we serve you.

Share your thoughts by answering five quick questions via the link below. [Link removed]

Your thoughts will help us to serve you better in the future.

***

From: Me
To: Google

LOL
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